Holiday Shipping Schedule

CandlesAndSuch.com Holiday Shipping Schedule 2010



Holiday Customer Service and Support Hours

We are here to help whether you have a question, want to place an order, or just need help picking out the perfect Holiday Gift or Favor!

Just give us a call at 1-800-516-1589.
We are available by phone from Monday through Friday 8 a.m. to Midnight E.S.T. and Saturday and Sunday 9 a.m. to 9 p.m. E.S.T.

You can email us anytime at Info@CandlesAndSuch.com, and we will reply right away.

Our customer service office will be closed December 23rd, December 24th, and December 25th. We will also be closed on December 31st, and January 1st. You can still reach us by email even though we are closed at Info@CandlesAndSuch.com

Our online store will be open and accepting orders 24/7 during the Holidays.

Holiday Warehouse Shipping Schedule

  • The last day for shipping to guarantee delivery with UPS by December 23rd is Thursday December 15th. Your order will have to placed prior to 5pm EST on December 15th. We strongly suggest you upgrade shipping to 3 day air or 2nd day air. If your item is personalized you may need to add a rush processing fee. UPS has longer than normal ground transit times in December so we cannot be responsible if you do not select a guaranteed shipping method. (Ground is not a guaranteed shipping method). Please contact us with any questions about delivery).
  • We are unable to guarantee delivery by Christmas for orders shipping to Canada, Puerto Rico, or any International address if you order after December 3rd.
Please note we are not responsible for any delays caused by UPS, USPS or FED EX.

In observance of the Christmas holiday, our warehouse will be closed December 22nd thru January 2nd, to give our employees a well-deserved time of rest and enjoyment with their families.
Our warehouse will re-open Monday, January 3, at 8:00 a.m. to resume shipping business as normal.
Please note: Orders will not ship until after our warehouse staff returns on January 3rd.

Our website will still be accepting orders and our Customer Service Staff will still be open during this time. Orders will just not be shipping out of our warehouse from December 24th - January 3rd

Personalized Items can take 3-10 business days to process BEFORE they ship.
Processing time does not include Transit Time. Please keep this in mind when ordering your gifts. RUSH service may be available, call us at 1.800.516.1589 if you are concerned about received your order in time for your event.

UPS will be observing the following Holidays:

Thursday, Dec. 22
Normal pickup and delivery service for air, international and ground packages. UPS Next Day Air packages picked up today will be delivered Friday, Dec. 23. UPS 2nd Day Air packages picked up today will be delivered Tuesday, Dec. 27

Friday, Dec. 23
Normal pickup and delivery service for air, international and ground packages. UPS Next Day Air packages picked up today will be delivered Tuesday, Dec. 27. UPS 2nd Day Air packages picked up today will be delivered Wednesday, Dec. 28.

Saturday, Dec. 24
Delivery of UPS Worldwide Express, UPS Next Day Air and UPS 2nd Day Air packages processed and labeled for Saturday Delivery.

Sunday, Dec. 25
Closed-no deliveries

**Please Note:
UPS air shipments picked up or delivered in the United States are guaranteed throughout the holiday season. The guarantee is suspended for UPS Ground and UPS Standard packages picked up or scheduled for delivery between Dec. 12 and Dec. 24.