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International Shipping Policies

CandlesAndSuch.com has gone Global! We now provide our unique and creative Wedding Favors, Baby Shower Favors and Gifts to destinations worldwide.

We ship to international locations US Express Mail (called International Economy in our shopping cart), UPS Worldwide Saver and UPS Worldwide Express
For orders shipping to Canada, we ship UPS Standard ONLY (3-7 business days)
For orders shipping to Puerto Rico we ship UPS Ground ONLY.

How much is International Shipping?
Once you have chosen your items, you can calculate your shipping costs with our Shipping Calculator in the Shopping Cart. Just input your shipping State or Province, Postal Code, and Country, then select your desired shipping method (or UPS Standard for all orders to Canada) and hit the apply button.

Duties, Taxes, Brokerage Fees, VAT and GST Fees
For orders shipped to destinations outside of the United States, Candles & Such, Inc. is not responsible for any duties, taxes and brokerage fees associated with the shipment.

Duties and Taxes
Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. The Duties and Taxes normally must be paid before the goods are released from customs. A shipment’s duty and tax amount may be based on: Product Value, Trade agreements, country of manufacture, use of product, the product’s Harmonized System (HIS) code.

Value-added Tax (VAT ) of Goods and Services Tax (GST)
A VAT is a a general consumption tax assessed on the value added to good and services. In Singapore, Australia, New Zealand and Canada, this tax is known as goods and services tax or GST.
Every member of the European Union (EU) has VAT. A VAT is typically assessed on the “duty paid value” of the goods (which equals the cost of the goods, insurance and freight (CIF) plus duty). To see EU-specific VAT rates please visit the International Trade Administration Web Site.

Please note Candles & Such, Inc. is not knowledgeable about country-specific import regulations and will not be responsible for fees/damages associated with noncompliance. We strongly encourage you to research all country-specific facts, information and regulations prior to placing an order.
To learn more about country-specific regulations that may affect your international shipment you can go to the International Trade Administration Web Site, or contact your local agency.

Many of our edible favors such as Cookies, Chocolates, Lemonade and Cocoa can only be shipped within the United States, Puerto Rico and Canada.

How long does it take to receive my International Order?
Most of our items are processed and ready to ship in 3-5 business days. Personalized items can take up to 10 days before shipping.
You must allow at least 4 weeks for your order to arrive. We will not guarantee a delivery date on any international orders .
Please Note: Orders to rural destinations may take additional delivery times. We can not guarantee delivery dates to rural destinations.
Exception: Canada – transit time to Canada is 3-7 business days. Transit time does not include lead time. Please note lead time on our product pages.
We are not responsible for any orders being held in customs

Returns International orders are not returnable under any circumstances.
Exception: Canadian customers are subject to our standard return policy

Questions
If you are an international customer and wish to contact us, please call 970-901-1922, we are available to assist you Monday through Friday, 9:00am - 5:30pm (Mountain Standard Time).









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