CandlesAndSuch.com Return Policy
We do not accept returns on Personalized or Customized items, Edible Products, Lip Balm, Chapstick, Sunscreen, Hand Lotion and Hand Sanitizer.
If you are not absolutely satisfied with any other product not listed above, simply contact us for a return authorization within 30 days after receiving your order. You can return any item not listed above for a refund less original shipping charges as long as we receive it within 30 days from placing your order.
If you need to return something, please email us at firstname.lastname@example.org within 30 days of receiving your order for a return authorization and instructions.
We will accept authorized returns as long as the items are unused and in the original packaging.
A credit will be issued to the credit card that was used for the value of the merchandise less original shipping charges.
Customers will be responsible for any freight charges associated with the original order as well as the return shipping and those charges are non-refundable.
For your own protection, please use a reputable shipping service such as UPS or FEDEX so that the items can be tracked. Also, please be sure to have the items insured against damage. We cannot issue refunds for items that arrive to us damaged.
Please note: We do not accept returns on Personalized or Customized items, Edible Products, Lip Balm, Chapstick, Sunscreen, Hand Lotion and Hand Sanitizer